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Adding or Removing Groups and Users

As a community administrator, you can:

  • Add or remove user groups.
  • Add or remove users in user groups.

    Note - members remain in the community, even if the groups to which they belong are removed.

To add a user group:

  1. Make sure the correct community is selected.
  2. In the Community tab, select Manage Groups from the navigation tree.
  3. Click Add Group.

    The Add Group window opens.

  4. Enter a Name (required) and a Description (optional) of the group.
  5. Select users from the Users list.

    Note - you can search a user - enter the user's email address or the name in the Search field and click the search button.

  6. Click Save.

To remove a user group:

  1. In the Manage Groups section, select groups you want to remove.
  2. Click Remove Group.

    Remove Group confirmation window opens.

  3. Click Yes.

To add a user to a group:

  1. Click the name of the group to which you want to add a user.

    The Manage Group window opens.

  2. From the Filter menu, select All users.

    All users of the current community show in the Users list.

  3. Select the users you want to add to the group.
  4. Click Save.

To remove a user from a group:

  1. In the Manage Group window, make sure that Users in this group is selected from the Filter drop-down menu.
  2. Deselect the users you want to remove from the group.
  3. Click Save.

    Notes - To manage only internal, only external, or all invited users, in the Community tab select Internal, External, or Invited Users from the navigation tree.

 
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